The Recorder did not join
Open Settings → Personal → Integrations and confirm that the correct calendar is connected.
Review the Internal and External switches under Meeting Recorder settings.
Open the meeting, check its Recorder status, and confirm that Recorder joining is on. This per-meeting toggle controls whether the Recorder joins regardless of Workspace linkage.
If the meeting uses Zoom, confirm that Zoom is connected.
The Recorder may also be denied entry by the meeting host or platform. Make sure your automatic joining rules match participant expectations and your organization's recording policy.
The meeting says “No notes yet”
Processing may still be in progress. Wait and refresh the meeting. If Notes never appear, confirm that the Recorder joined and remained in the meeting long enough to capture useful content.
There is no Transcript tab
The Transcript tab appears only when a transcript is available. Use Notes for the readable output. If exact wording is required and no transcript was captured, confirm the Recorder and meeting-platform setup before the next meeting.
Notes missed or misattributed an important point
Open Transcript when available and check the source wording. Correct the working record rather than relying on an inaccurate summary. For future meetings, state decisions and ownership explicitly.
Actions is empty
The Actions tab contains follow-up work that In Parallel can prepare from the meeting. A meeting may have no Actions when there is no clear external follow-up or when processing has not produced a useful task.
Create or update an Action Item Finding when the important outcome is an owned commitment rather than a prepared email, post, tracker update, or meeting follow-up.
The meeting is associated with the wrong Workspace
Open the meeting details and use Add workspace to correct its Workspace association. Some accounts may still show Publish to. Choose only the Workspaces the meeting genuinely concerns.
Run with AI opened the wrong client
Open Settings → Personal → Integrations and change Preferred AI client for Send to AI, or choose Always ask. The setting retains the earlier label even though the current meeting action is Run with AI.
I am not receiving meeting notifications
Open Settings → Personal → Notifications and review your personal meeting preferences. Then check Settings → Personal → Integrations to confirm that the notification channel you expect is connected.
Still stuck?
Contact the In Parallel support team with the meeting title, date, platform, Recorder status, and which output is missing. Avoid sending transcript content through an unapproved channel.